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All transactions are processed in AUD.

Shipping and Delivery Policy

Products are delivered Australia wide using Australia Post (Registered Post). Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.

Customer Service Policy

Lakeside Tourist Park is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Cancellation Policy


Peak Periods and Long weekends:
30+ days notice - Deposit Refunded
Less than 30 days notice - NO Deposit Refunded.

Other times:
30+ days notice -Deposit refund
14 days notice - Deposit refund less $20
7 days notice - No deposit refunded

• Deposits cannot be transferred to another person or booking. • Your booking is for the dates specified. No refunds will be given for
early departure or inclement weather; time contracted shall be paid for. • Rates are subject to change without notice. • Failure to
arrive on the nominated day of arrival without notifying management will result in the booking being canceled and not refunded. •
Deposits hold the accommodation or site for 24 hours only from arrival date. • Changes to bookings need to be notified in writing.
• We recommend Travel Insurance


When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .