All transactions are processed in AUD.

Shipping and Delivery Policy


Click and Collect Policy


Customer Service Policy


Cancellation Policy

Changes and cancellations made more than 30 days (peak periods) or 14 days (value season periods) prior to arrival will reveive a full refund minus an administration fee of $30. If a cancellation is within 30 days (peak periods) or 14 days (value season periods) of arrival the deposit/accommodation payment is forfeited. No refunds are available for early departures. Peak and value season periods can be found on our website.


When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .